Last updated: 2026
Iron bracket is operated by Ironbracket Inc. Payments are processed by our Merchant of Record, Paddle. Paddle is used only to collect payment for monthly equipment advertising listings on the equipment marketplace. This Refund Policy applies to those listings.
30-day money-back guarantee for general purchases
For paid purchases other than advertising subscriptions, we offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of the original order date, for any reason.
14-day money-back guarantee for advertising subscriptions
Monthly equipment advertising subscriptions are refundable for change-of-mind within 14 days of the original order date. After that 14-day window, the subscription charge is non-refundable, but you may still cancel at any time to stop future renewals.
How to request a refund
Refunds are processed by Paddle. To request a refund:
- Visit paddle.net and look up your order using the email address you used at checkout, or
- Reply to the receipt email you received from Paddle, or
- Contact Ironbracket Inc. through the Service and we will forward the request to Paddle on your behalf.
Approved refunds are returned to the original payment method. Depending on your bank or card issuer, it can take several business days for the credit to appear.
Recurring subscriptions
You may cancel a recurring subscription at any time from your account or through Paddle; cancellation stops future renewals and access continues until the end of the current billing period. Beyond the money-back window described above, renewal charges are generally non-refundable except where required by law.
Statutory rights
Nothing in this policy limits any statutory refund or cancellation rights you may have under applicable consumer-protection law.
See also our Terms & Conditions and Privacy Notice. Paddle's own refund policy is available at paddle.com/legal/refund-policy.